FIELDOPS CRM · PRIVACY

Data deletion and integration revocation

Use this page to request deletion, anonymization or disconnection of data associated with your Filed OPS account and Google, Meta, WhatsApp, email and other connected services.

STEP BY STEP

How to request

  1. Disconnect the integration in the CRM when possible.Under Apps or Settings, use Disconnect to stop new synchronization while the request is processed.
  2. Revoke access at the provider as well, if desired.Google, Meta and other providers provide their own connected-app controls. Revocation stops future calls using that authorization.
  3. Submit the form on this page.Provide the email used in the CRM, company/workspace and the data set you want deleted. Do not send passwords, tokens or secret keys.
  4. Receive a reference and confirmation.The request is logged with a reference. Where applicable, we aim to complete deletion within 30 days unless a different legal period or legitimate retention need applies.
WHAT CAN BE DELETED

Account and integration data

Filed OPSAccount, workspace, users, clients, leads, messages, jobs, quotes, invoices, files and other operational data, subject to legal and financial retention duties.
GoogleStored OAuth tokens, account identifiers and data imported through Google Calendar, Google Ads and Google Local Services. Google revocation stops new sync, but already imported data must be deleted from the CRM when requested.
Meta / Facebook / InstagramTokens, Page/Instagram identifiers, Lead Ads, messages, webhooks and imported data. This page may be used as the public data-deletion instructions URL for Meta integrations.
WhatsAppInstance connection/credentials, identifiers, messages and history imported by the CRM, subject to legal retention and provider policies.
EmailProtected IMAP/SMTP credentials, imported messages and leads/conversations generated from the connected mailbox.
RETENTION & BACKUPS

What may remain temporarily

Some records may be retained where needed for legal, tax, accounting, fraud-prevention, legal-claims or security obligations. Residual copies may also remain for a limited time in protected backups until normal rotation, without ordinary operational use. Data retained by Google, Meta, WhatsApp, Stripe or other providers is governed by those providers' own policies.